Shipping Policy

Official Mounjaro UK is an online informational platform dedicated to providing reliable, research-based content about Mounjaro (tirzepatide), metabolic health, and general wellness.
We do not sell, ship, or distribute Mounjaro or any prescription medication.
All references to “delivery” or “shipping” in this policy apply only to digital content or educational services purchased through our website.

1. No Physical Shipping

Official Mounjaro UK does not offer physical products.
Therefore:

  • No physical shipping services are provided
  • No parcels or packages are mailed
  • No medication or medical devices are delivered

All content available through the website is digital only.

2. Delivery of Digital Products

If you purchase digital materials, guides, or informational services, delivery is handled electronically.

Digital Delivery Includes:

  • Email delivery of purchased content
  • Instant download links
  • Secure access through your account (if applicable)
  • Confirmation emails for all completed purchases

Digital content is usually delivered immediately after payment. In rare cases, delivery may take up to 24 hours due to processing times or technical issues.

3. Service-Based Deliveries

If the website offers paid online services such as access to educational tools, bookings, or digital resources these will be delivered as described at checkout.

For service-based purchases:

  • You will receive a confirmation email
  • Access instructions will be provided
  • Delivery times will be clearly stated during checkout

No medical or prescription services are provided.

4. Delivery Issues

If you do not receive your digital order, please contact us at:

📧 sales@officialmounjaro.uk

Include:

  • Your name
  • Transaction details
  • The product or service purchased

We will re-send or restore access promptly.

5. Incorrect Email or Access Details

If digital content fails to arrive due to:

  • A misspelled email address
  • Email filters or spam blocking
  • Incorrect account details

Please notify us so we can update your information and re-issue the content.

6. International Access

All digital content can be accessed globally unless restricted by local laws or regulations in your region.
However, please note:

  • We do not provide any physical shipping, domestically or internationally
  • We do not supply medical products to any location

7. Contact Us

For all questions regarding digital delivery or access issues, please contact:

📧 sales@officialmounjaro.uk

We aim to respond to all shipping and access-related enquiries within 48 hours.