Privacy Policy

At Official Mounjaro UK, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website.

Official Mounjaro UK is an informational platform. We do not sell or dispense prescription medications. All references to “services” in this policy refer solely to informational content, digital materials, and customer support interactions.

1. Information We Collect

We may collect the following types of information when you visit or engage with our website:

A. Personal Information You Provide

  • Name
  • Email address
  • Contact details
  • Information submitted through forms, enquiries, or newsletter sign-ups
  • Billing details (only if purchasing digital content or services)

B. Automatically Collected Information

Via cookies and analytics tools, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on the site
  • Website navigation patterns

This helps us improve website performance and user experience.

2. How We Use Your Information

We use collected data for the following purposes:

  • To respond to enquiries or customer support requests
  • To deliver digital content or services you have purchased
  • To improve website performance, layout, and functionality
  • To send updates, newsletters, or promotional content (only with your consent)
  • To ensure compliance with legal and regulatory obligations
  • To analyse site usage in order to enhance the quality of our content

We do not use your information to offer or promote prescription medications.

3. Legal Basis for Processing Your Data

We process your information under the following lawful bases:

  • Consent – when you sign up for newsletters or marketing
  • Contract – when you purchase digital services or request information
  • Legitimate Interests – website analytics, improving user experience
  • Legal Obligation – where required by law or regulatory authorities

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyse site traffic and engagement
  • Personalise user experience

You can manage or disable cookies in your browser settings.
For full details, refer to our Cookie Policy.

5. Sharing of Personal Information

We do not sell, trade, or rent personal data to third parties.

We may share information only with trusted partners who help us operate the website, such as:

  • Secure payment processors (for digital services)
  • Website hosting providers
  • Analytics platforms
  • Email marketing providers (with your consent)

All third-party partners comply with UK data protection standards.

6. Data Storage & Security

We use industry-standard security measures to protect your data, including:

  • Encryption
  • Secure servers
  • Restricted data access
  • Regular security audits

Despite these efforts, no online platform can guarantee 100% security, but we are committed to maintaining the highest reasonable standards.

7. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling the purpose for which it was collected
  • Meeting legal or regulatory obligations
  • Resolving disputes

You can request deletion of your data at any time (see Section 10).

8. International Data Transfers

If your data is transferred outside the UK, we ensure it is protected through:

  • Standard Contractual Clauses (SCCs)
  • Approved international data protection safeguards

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Object to certain types of processing
  • Request data portability
  • Restrict processing

To exercise your rights, contact us at:
📧 sales@officialmounjaro.uk

10. Requesting Data Deletion or Changes

To update, access, or delete your information, simply email us with your request.
We aim to respond within 30 days, as required by UK GDPR.

11. Links to External Websites

Our website may include links to third-party websites or resources.
We are not responsible for:

  • Their privacy practices
  • Their content
  • Their data handling policies

We recommend reviewing the privacy policy of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal changes
  • Website improvements
  • New data protection measures

Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For any questions about this Privacy Policy or your data rights, contact us at:

📧 sales@officialmounjaro.uk